Summary
This website collects information you choose to send through forms and may use Google Analytics to understand website usage.
Your form details are sent to Justina Clean Ovens so she can respond to your demonstration, contact or team enquiry.
Privacy Policy
Who I'am?
This website is owned and operated by Justina Clean Ovens based in 25 Austin Close CW7 1NB Winsford, Cheshire.
What personal data is collected
When you submit a form, this website may collect the details you provide, such as your name, email address, phone number, postcode or town, preferred cleaning services, uploaded by you photos of cleaning places and appliances, preferred contact time, message content and consent confirmation.
How your information is used
Your information is used so Justina can respond to your enquiry, arrange a cleaning service, answer contact questions.
Your details should not be used for unrelated marketing unless you have clearly agreed to receive it.
Lawful basis for using your information
Justina Clean Ovens may use your personal information because it is needed to respond to your enquiry, provide a quote, arrange a cleaning appointment and manage communication about the service you requested. This may include using your name, contact details, postcode, preferred service, message content and any photos you choose to send.
In some cases, information may also be kept for legitimate business reasons, such as keeping a record of enquiries, bookings, customer communication and service history. Where consent is required, for example for optional marketing or certain cookies, you can withdraw your consent at any time.
Photos uploaded through the website
If you upload photos through a contact or booking form, these photos are used to understand the cleaning work required and provide a more accurate quote. Photos may show ovens, appliances, kitchens, bathrooms, front doors or other cleaning areas. Please avoid uploading photos that include people, private documents, payment cards or anything unrelated to the cleaning enquiry.
Photos are only intended to help Justina assess the condition of the area or appliance before booking. They should not be used for unrelated purposes unless you have clearly agreed, for example if a before and after result may be shared on the website or social media.
Website security and email delivery
This website uses technical services to help operate the site, deliver form messages and keep the website working correctly. Form submissions may be sent by email or stored through website tools so Justina can respond to your enquiry. Reasonable steps are taken to keep information secure, but no website, email system or online form can be guaranteed to be completely risk free.
Please only send information that is relevant to your cleaning enquiry. Do not send passwords, bank details, sensitive documents or unnecessary personal information through the website forms.
Marketing communication
Justina Clean Ovens does not use enquiry details for unrelated marketing unless you have clearly agreed to receive this type of communication. If you have agreed to receive updates and later change your mind, you can ask for this to stop at any time by contacting Justina.
Service-related messages, such as replies to your enquiry, quote details, booking arrangements or appointment updates, are not treated as general marketing.
Changes to this privacy policy
This privacy policy may be updated from time to time to reflect changes to the website, contact forms, analytics tools, booking process or legal requirements. The latest version will be available on this page.
Visitors are encouraged to check this page occasionally if they want to understand how personal information is collected and used by Justina Clean Ovens.
Google Analytics
This website may use Google Analytics to understand how visitors use the site. Google Analytics can collect information such as pages visited, approximate location, device type, browser type, referral source and interactions with the website. Contact form messages should not be sent to Google Analytics. Analytics information is used to improve the website and understand which pages are useful to visitors.
Cookies
Google Analytics uses cookies or similar technologies. Where required, visitors should be given a clear cookie choice before analytics cookies are set. You can also control cookies through your browser settings.
Who receives the information
Form submissions are intended to be sent to Justina Clean Ovens. Technical providers may process information where needed to operate the website, deliver form messages, host the website or provide analytics.
Google may process analytics data as described in its own privacy and data processing information.
How long information is kept
Enquiry details should only be kept for as long as needed to respond, manage the relationship and maintain appropriate records. If you want your details removed, contact Justina using the details below.
Your rights
You may ask to access, correct or delete your personal data, or ask how it is being used. You can also object to certain uses of your data or withdraw consent where consent is the basis for use.
Copyright, Images and Website Content
All photographs, before and after images, graphics, text, branding and other content displayed on this website are owned by Justina Clean Ovens unless clearly stated otherwise.
You must not copy, download, reuse, edit, reproduce, upload or publish any images or website content from this website without written permission from Justina Clean Ovens. This includes using photos from this website on your own website, social media pages, adverts, business listings or marketing materials.
Using Justina Clean Ovens images to present them as your own cleaning work is strictly prohibited. Any unauthorised use of our photographs, before and after results or website content may result in a removal request, copyright infringement notice, takedown request, licence fee claim or further action where appropriate.
If you would like to use any image or content from this website, please contact Justina Clean Ovens first and request written permission.
Contact
For privacy questions, contact Justina business and website owner
